by Virginia Lagrossa (Author), Suzanne Saxe (Author)

As a professional, you can't just apply your expertise. You need to present solutions in a way that best suits your clients. You have to work with a wide variety of people: team members, subject matter experts, top executives, and others. Working effectively with associates--while keeping an eye on budgets, schedules, and results--requires a collaborative outlook."Successful professionals today need more than technical skills-- they need to know how to foster and nourish relationships with clients. Consultative skills are essential in this process. The tools outlined in The Consultative Approach have proved to make a difference for our professionals in dealing with their clients."
--Jon Olson, partner, Arthur Anderson

Author Biography

SUZANNE SAXE have over thirty years of combined experience working in a variety of field, as internal and external consultants, marketing and sales professionals, product development managers, and educators. They have worked with over sixty companies in such fields as financial services, transportation, high technology, utilities, small business, service, hospitality, higher education, nonprofit, healthcare, networking, manufacturing, government, consulting, commercial real estate, and retail. Both Saxe and LaGrossa are specialists in training, organization development and many other management related areas.

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