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by Hillary Robinette (Author)
This text is a must for all aspiring or serving policy supervisors. It sincerely deals with a problem that has perplexed police union representatives and could go a long way toward easing labor/management confrontations regarding marginal police performance. Robert B. Kliesmet, General President, International Union of Police Associations, AFL-CIO
HILLARY M. ROBINETTE is a Supervisory Special Agent of the FBI. He teaches courses to the FBI National Academy with special interest in police first-line supervisory problems.
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