by Michael Betrus (Author)

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

• Ways to enhance customer service in any business
• Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
• The best answers to a wide range of interview questions
• Tips for documenting performance issues and conducting face-to-face reviews

The ideal reference for anyone trying to create the most professional and polished cover letter possible, this book offers phrases that help create a strong first impression for prospective employers.

Back Jacket

The Right Phrase for Every Situation...Every Time

In today's competitive job market, getting your foot in the door is half the battle. It's crucial to get yourself noticed immediately--before the interview, before a potential employer even looks at your resume. Your career success begins with the all-important cover letter. That letter is the key to creating a good first impression. In a few sentences, you need to convey your professionalism, qualifications, intelligence, communication skills, and personal goals. Written by a bestselling career expert, this step-by-step handbook is filled with example formats, eye-catching styles, and effective phrases that will help you write the kind of polished, professional letter that's exactly right for you. Perfect Phrases for Cover Letters includes:

• Proven tips for making your cover letter stand out
• Hundreds of sample phrases organized by skill and purpose
• Surefire strategies for specific professions and job situations

You only have one chance to make a first impression. Make it count--with a clear, concise, and confident cover letter that will guarantee you an interview...and get you the job you want.

Author Biography

Michael Betrus conducts seminars and workshops in career guidance, and has written numerous books. He previously worked in sales and marketing with Verizon and Sprint.

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